Sales Reps use LunchPro to schedule appointments and order food.
Medical Offices use LunchPro to manage their internal calendar, specifically their Sales Rep meal appointments, scheduling Rx sample drop-offs and other events.
Restaurant Partners use LunchPro as a lead generation tool to source large catered meals.
LunchPro allows you to set specific budget guidelines for each Medical Office. In addition, we work closely with hundreds of Restaurant Partners, to ensure that you have a variety of quality meal options for every budget, starting at less than $10.00 per person.
Nope! We work diligently with our Restaurant Partners to ensure that the LunchPro prices are consistent with the catering prices they charge their other customers.
Of course not! We have you covered. Our Restaurant Partners are responsible for meal delivery and set up at the Medical Office. In the event you prefer to pick up the food, please call/text us at (855) 586-2477 and we will ensure that your food is ready at the Restaurant when you arrive.
Most of our Restaurant Partners do not, but some do. If there is a delivery fee, the fees will often vary. Any delivery fees are also clearly displayed when placing your order. However, LunchPro offers a filtering tool that identifies which Restaurants charge delivery fees.
No. LunchPro does not charge any additional fees.
If your order is cancelled well in advance there is typically no cancellation fee. On the other hand, if your order is cancelled at the last minute, some of our Restaurant Partners charge a cancellation fee to cover their cost. Cancellation fees vary, however, you can filter to find which ones charge cancellation fees.
Yes and no! If the Medical Office is a LunchPro Office: you may schedule or cancel appointments on the LunchPad or remotely via our website or App – at any time and from anywhere (24/7).
If the Medical Office is not a LunchPro Office: you are not able to schedule or cancel an appointment via LunchPro; however, you can place a food order for that Medical Office using LunchPro.
By all means, if a Medical Office is not currently using LunchPro, please refer them!
No, but you will lose many of the benefits of using a LunchPro Restaurant Partner including delivery and set up services. There are two ways to set up a meal:
Use LunchPro’s Restaurant Partners to order food, deliver and set up at the Medical Office;
Use the “Bring Your Own Food” feature. This feature allows you to bypass our Restaurant Partner meal delivery system but will communicate your meal choice with the Medical Office. If you choose not to use a LunchPro Restaurant Partner, you are responsible for ordering, delivering and setting up your meal at the Medical Office.
You bet! In fact, we encourage you to use LunchPro to manage all of your appointments, whether a Medical Office utilizes LunchPro’s system or not.
Yes. Thousands of Sales Rep use LunchPro to provide quality meals at affordable prices for all of their Medical Offices.
Assist you with making meal selections for your appointments by communicating directly with the Medical Office.
Remind you about important things concerning your Medical Offices’, like specific dietary restrictions, provider schedules and delivery instructions.
Communicate with you concerning your orders in timely manner, including delivery issues.
Provide Live Support Monday through Friday from 8:00 a.m. to 8:00 p.m.
Stand by to assist you! Call or text anytime (855) 586-2477 or email support@LunchPro.com.
Please call or text LunchPro’s Concierge Service at (855) 586-2477 – We are here to HELP!
Your LunchPro Username is the email address used to create your LunchPro Account.
Click Forgot Password on the Login page and a temporary password will be sent to you.
If you cannot remember which email address you used, call or text us at 855-586-2477.
LunchPro does not share appointment information with anyone (other than the Medical Office and/or participating Restaurant), without the Sales Rep’s permission; however, if you have a Partner, we encourage you to select the Request a Partner feature when creating your LunchPro Account. Sharing your appointment calendar with a Partner helps you identify each other’s appointments at specific Medical Offices.
Absolutely! Our Rep Rewards Program makes it easy to earn points and redeem them for Amazon & Nordstrom gift cards. Every dollar spent is a point earned. Sales Rep and Restaurant referrals are worth 2,500 points each. Refer a Medical Office and get 5,000 points when they join! For every 2,500 Rep Reward Points earned, you are eligible to redeem for a $25.00 gift card.
To donate your Rep Rewards to a charity, please email your name and your charity preference to rewards@LunchPro.com.
Our unique online scheduling tool eliminates the outdated and inefficient paper calendar system.
Once set up, you no longer have to dedicate valuable time in juggling the logistics of Sales Rep visits. Sales Reps can either book, cancel and/or confirm their appointments using our free LunchPad in your Medical Office or instead of standing around waiting at your check-in window, they can access your meal calendar remotely at www.LunchPro.com or by using LunchPro’s App.
Nope! LunchPro is free to use and free to join.
Yes, in fact we’d love to! LunchPro can manage large medical practices, with multiple calendars and locations.
Not at all! Our Client Development Team will work with you to set up your Medical Office Account. We will quickly gather simple information about your practice, transfer the information from your paper calendar to a complimentary LunchPad, and viola, your electronic system is up and running – forever replacing your paper calendar!
The LunchPro Client Development Team will collect all information regarding existing appointments prior to activating your Medical Office’s LunchPad. We will need a copy (or photo) of your existing paper calendar. We will import all of the information into your Medical Office Account to ensure that no previously booked appointments or information is lost. The LunchPad will be returned to you within two (2) business days fully loaded with your current schedule and ready for new appointments.
Not a dime! The LunchPad is absolutely free to use.
No. The LunchPad is specifically programmed to manage your Medical Office meal calendar. The LunchPad can not be used to surf the internet. When not in use, the LunchPad defaults back to your Medical Office home screen.
No. The LunchPad is property of LunchPro and will be updated and/or replaced at LunchPro’s discretion.
Absolutely not! The LunchPad syncs with your online LunchPro Account in real-time and all of your data is securely backed up on the Cloud. Your data is safe and secure and can be accessed online anytime using your login credentials at www.LunchPro.com.
We’re on top of it! Sales Reps receive tons of information from us on how to use the LunchPad, schedule and confirm appointments, select and order food, making us their support team, and letting you get back to patient care!
The LunchPro system has an area specifically designated for your Office Policies.
There, you can set your staff headcount, record dietary restrictions, include delivery instructions and capture any other important details that you like to share with Sales Reps that visit your Medical Office. Sales Reps must review and Accept your Office Policies before booking an appointment and/or placing a food order for your Medical Office.
That’s a loaded question, with a great answer! There are so many things LunchPro can do to simplify your job. Here’s how:
• We will store important information about your Medical Office like your dietary restrictions, delivery instructions and general Office Policies. We take this a step further, by asking Sales Reps to Accept your Office Policies prior to booking an appointment.
• We will touch base with you to confirm and find out what type of food your Medical Office would prefer for upcoming appointments.
• We will communicate important information about your Medical Office to the Sales Rep and our Restaurant Partners.
• When requesting a meal from the Sales Rep, we will ensure that your request fits within the Sales Rep specified budget.
• We will adjust your provider schedule, headcount and/or other details about your Medical Office on an as needed basis.
• We can open or close your calendar with the click of a button.
• Basically, we’re here to serve you with a customer focused attitude!
Our customers are Sales Reps responsible for providing meals to large groups of medical professionals every day of the week. Each Sales Rep averages 3-4 meals/per week, with an average order size of $295 — that’s a potential of $1,000+ increase in sales from just one Sales Rep per week!
LunchPro has thousands of active LunchPro users and the numbers continue to grow daily!
So far, LunchPro is responsible for 25,000+ orders in the DFW area, with an average order size of $295.
Currently, LunchPro serves the DFW area and will expand to Austin this summer. LunchPro plans to be statewide by the end of 2018 and intends to operate in many other states real soon.
It is simple math. LunchPro users are Sales Reps who sell products to doctors. These Sales Reps are required to schedule an average of 3 – 4 lunches/week with the various Medical Offices they serve. For Medical Offices with 10 – 30 staff members or more, meal sales can easily rise from $295 or more per order. The more staff members in the Medical Office, the more food the Sales Rep will order. LunchPro orders sizes vary greatly, but average 15 – 20 people and routinely increase to 30 – 40 people.
No. LunchPro is free for all Restaurants and Caterers; however, just like all other online food portals, LunchPro takes a small revenue share from all orders and charges a processing fee to cover credit card charges and weekly ACH payments to your Restaurant.
LunchPro processes all payments to Restaurants via ACH payment, for all LunchPro orders fulfilled in the preceding week, no later than midnight CST on the following Wednesday. LunchPro, LLC is a tax-exempt entity that handles all of the sales tax on our end and ensures that the government gets their share.
Of course! LunchPro is expanding into Austin this summer. We also have plans for expansion into Houston and San Antonio in late 2018 and intend to be nationwide real soon.
All LunchPro orders are communicated via email and all notifications are also available via text or online in your Account.
You determine how much notice you require to fulfill a LunchPro order. During your initial Restaurant set up, our LunchPro Restaurant Relations Team will walk you through the process of setting up your Restaurant’s preferences, including your catering order deadline and delivery radius.
Keep in mind that Sales Reps are often busy and may forget to book a meal from time to time. If this occurs, the LunchPro Concierge Service may call you to make an exception to your stated order deadline. This way, you may agree to take the order and benefit from the additional sale but only if you agree to do so. You are in control of each order.
Great idea and it’s coming soon! We want to give our Restaurant Partners more opportunities to get in front of our Sales Reps. In the future we will add ratings, reviews and other opportunities to give your Restaurant more exposure.